2019 WINNER MOST OUTSTANDING THERAPEUTIC SLEEP SYSTEMS PROVIDER.
The Sleep Hive Media Centre has been designed to assist the media with sourcing accurate and up-to-date information about our
Take this sleep assessment, a quick sleep health test to help you better understand your sleep patterns and whether you
News, Sleep Health Blogs and Customer Stories
Sleep Hive offers personalised, one on one consultations with our Therapeutic Sleep Advisors in the comfort of your own home.
The Sleep Hive’s Titanium Collection combines unparalleled comfort with longevity and German-inspired style. A fully adjustable sleep system enables total spinal support, relieving postural stress and promoting blood flow.
Crafted to deliver exceptional value, the SleepHive’s Caelum Collection pairs holistic health benefits with seamless comfort and support. Each mattress is composed of two primary layers: a luxury memory foam
Our signature range exclusively includes Celliant®. This unique combination of two Class 1 medical devices provide better quality sleep and
Fully electric independent head and foot lift systems ensure you can find the perfect position for you every time you
Featuring whisper quiet dual lift system and your own MyZone memory remote control setting giving you complete individualised comfort every
Luxurious Therapeutic Recliner Lift Chairs provide dual benefits of electric lift and recline functionality together with Whole Body Vibration Therapy
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way that we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at: https://www.oaic.gov.au/
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including correspondence, by telephone and facsimile, by email, via our website https://wellbee.com.au, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
Third PartiesWhere reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such cases, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
We primarily collect, hold and use your personal information to supply, promote and sell goods and services that you have requested, or which may be of interest to you, so that we can improve and personalise your experiences. This may also include the products and services of our suppliers and trusted partners.
We may use your personal information for purposes which are incidental to the sale and promotion of our goods and services, or for other purposes which are within your reasonable expectation or permitted by law.
In addition, your personal information may be used for the following purposes:
Your Personal Information may be disclosed in a number of circumstances, including thefollowing:
When you purchase a Sleep Hive product via the Sleep Hive website, we may send you commercial electronic messages and tailored advertising if you agree to let us do so. We may send you these messages via various channels and media (including by email, SMS, phone and mail, or via advertising on certain websites and social media), but only when you have opted in to receive electronic messages from us via that channel.
You can choose not to receive commercial electronic messages via a channel, by using the unsubscribe facility in any commercial electronic messages. If you use the opt-out facility provided in a commercial electronic message, you will be unsubscribed from Sleep Hive commercial electronic messages that are sent to you.
Your personal information is important to us, and we take all necessary steps to ensureits security.
Any personal information we hold is generally stored electronically in computers or cloud systems operated by us or by our service providers. We implement a range of information security measures and encryption protocols when we handle your personal information to protect it from unauthorised access, loss, misuse or wrongful alteration.
We may collect information from your current device using cookies or other technologies, including your online browsers or apps to protect your account security.
We use security measures such as physical and technical security access controls or other safeguards, information security technologies, policies, procedures and training programs to ensure the security of your personal information.
We protect your payment card details with encryption and hashing methods. Do not include your full card details when you communicate with us via email, SMS or chat messages. If we have to make a reference to your payment card number, we will only refer to the last four digits in any form of written communications.
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete, and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practical so we can update our records and continue to provide quality services to you.
We will respond to your complaint in a reasonable period of time, which is typically within 30 days.
If you disagree with our decision, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC).
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Sleep Hive will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
To protect your Personal Information, we may require identification from you before releasing the requested information.
We acknowledge the Traditional Owners of Australia and recognise their continuing connection to land, waters and culture. We pay our respects to Elders past, present and future.
© Copyright 2021 www.sleephive.com.au. All rights reserved.