Product Warranty
Product Warranty Terms
Sleep Hive’s standard product warranty terms includes:
- 10 years warranty on frames
- 5 years warranty on all mattresses
- 2 years warranty on motors
- 1 year warranty on remote control
- 2 years warranty on the Haven Recliner
- 1 year warranty on remote control
Product Warranty Warning
The Adjustable Base is specifically designed to require no maintenance by you, the user.
- Any opening or tampering with the control box, motors, or hand controls (apart from the battery compartment, if equipped) will result in a void of the warranty and is highly discouraged.
- Only an authorised Sleep Hive Installer may conduct repairs or replace parts on your Adjustable Base.
- Transportation and Installation must be done by an authorised Sleep Hive Installer.
- Warrantees are not transferable unless installation has been done by an authorised Sleep Hive Installer, who will approve transfer Balance of Warrantees after thorough inspection has been completed
This adjustable base is designed exclusively for in-home use.
It is possible that the (optional) vibrating feature of this bed may be interpreted falsely by some pacemakers as movement and/or exercise. This is common with any product that produces a vibrating motion and may or may not affect your pacemaker. Please consult your physician with any concerns.
Safety Instructions
Immediately dispose of packing materials as it can pose a smother risk to small children and pets. Injury could occur also if children or pets are permitted to play on or under the bed. Do not allow children to operate this bed without adult supervision. Children should be supervised to ensure that they do not play with an Adjustable Bed, it is not a toy and is not intended to be used as such.
NOTE: For optimal safety, using a surge protector (not included with this base) is highly recommended.
NOTE: For safety reasons, lifting of the adjustable base must always be performed by two (2) people; and the unit should always be placed on a flat surface before opening.
NOTE: Exceeding the recommended weight restrictions could damage your adjustable base and void your warranty
NOTE: Unauthorized modifications to this product could void the electrical portion of your warranty.
Further Information
We acknowledge the Traditional Owners of Australia and recognise their continuing connection to land, waters and culture. We pay our respects to Elders past, present and future.